New year's resolutions

New year’s resolutions (NSRs) can frankly be a bit of a yawn and planning them can feel a bit like homework. You make ‘em, you break ‘em, so what’s the point? NSRs often emanate from things you know you should be doing, but aren’t, like eating less, exercising more, doing something for charity… all too often they are a bit of a nag.

The trick to making your business NSRs go the distance then, has to be making them something you actively want to do and can see the benefit of. And while you’re at it, why not make them something you and your team can share (remember how much easier the gym can be when you have a friend to share the pain)?

At Tailored Time, we believe the principles of making good business resolutions are:
• Something we want to do
• Something we can see the benefit of
• Something we can share
• Achievable, aka realistic
• No resolution is too small
• Don’t make too many

And given these principles, we have put together the following, simple achievable NSRs for the TT team:

• Improve our aftersales care – follow up all sales with a written note of thanks
• Tighten our housekeeping – return all invoices before their 30 day deadline
• Take care of and listen to our staff - put two team away days/workshops in the diary
• Read the business press - allocate time and a system for the team to do this each week
  
• Eat less chocolate

So, as the world winds down for Christmas, why not take some time to reflect and think about some simple achievable NSRs that can help you motivate your team and ring in the changes for better business in 2009. Then have some chocolate…

As always, we'd love to hear about your resolution planning for 2009 - please post comments or questions below.

TT